Pacific Partners Commercial, Inc. (“Pacific Partners,” “we,” “us”) respects your privacy. This policy explains what information we collect through our website, phone system, email and text messaging, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, company, email address, phone number, and anything you write when you contact us by form, phone, text or email.
- Transaction information: details needed to represent you or complete a lease, sale or purchase, such as property requirements, offers, lease terms and related documents.
- Website information: basic technical data such as IP address and browser type, used to keep the site secure and working. We do not use advertising or tracking cookies. Our property listings are provided by LoopNet/CoStar, which may collect information under its own privacy policy when you use the listing search.
How we use it
- To respond to your questions and requests.
- To represent you and to market, lease, buy or sell property on your behalf.
- To schedule tours and meetings and send transaction updates.
- To meet our legal, licensing and recordkeeping obligations as a California real estate broker.
- To protect our systems and prevent fraud or spam.
Text messaging (SMS)
If you give us your mobile number and agree to receive text messages, Pacific Partners may text you to answer questions about properties and our services, share property information, photos and documents, schedule tours and meetings, and send transaction updates. You can also text us questions and photos. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our SMS Terms for details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all information-sharing described in this policy and will not be shared with any third parties.
How we share information
We do not sell or share your personal information for cross-context behavioral advertising. We share it only:
- With the other parties to a transaction you are involved in, such as landlords, tenants, buyers, sellers, cooperating brokers, escrow and title companies, lenders and attorneys, as needed to complete it.
- With service providers that help us run our business (for example, our phone, email, listing and accounting providers), who may use it only to provide services to us.
- When required by law or regulation, or to protect our rights, clients or the public.
- As part of a merger or sale of our business, subject to this policy.
These sharing categories never include text messaging opt-in data or consent.
How long we keep it
We keep information only as long as needed for the purposes above, or as long as required by law, including California real estate recordkeeping rules.
Security
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure.
Your California privacy rights
If you are a California resident, you may have the right to:
- Know what personal information we collect, use and disclose, and request a copy of it.
- Ask us to correct inaccurate information.
- Ask us to delete your personal information, subject to legal exceptions (such as records we must keep as a licensed broker).
- Opt out of the sale or sharing of your personal information. We do not sell or share personal information, so there is nothing to opt out of.
- Limit the use of sensitive personal information. We do not use sensitive personal information for purposes that require this right.
- Not be discriminated against for exercising any of these rights.
To make a request, call (818) 862-2774 or write to us at the address below. We will verify your identity before responding, and you may use an authorized agent. Under California’s “Shine the Light” law, you may also ask whether we disclosed personal information to third parties for their direct marketing; we do not.
Children
Our services are for businesses and adults. We do not knowingly collect information from children under 16.
Changes to this policy
We may update this policy. The effective date above shows when it last changed.
Contact us
Pacific Partners Commercial, Inc.
23901 Calabasas Road, Suite 2024, Calabasas, CA 91302
(818) 862-2774 · brian@pacificpartnerscre.com
CA DRE Corporation License #02063112
